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Customer services contact details???

Anonymous
Not applicable
I have been a loyal o2 customer for 8 years now but would now like to cancel my contract. I have been into the shop and was told I needed to phone customer services. I have rung customer services about ten times over the past couple of weeks and have been on the phone for over an hour each time and still haven't managed to speak to anyone. How can I get in touch with customer services?
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jonsie
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13 REPLIES 13

MI5
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Keep trying
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 14
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Anonymous
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The phones will be busier today because of people trying to pre order the latest iPhone 

Message 3 of 14
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jonsie
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Message 4 of 14
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Anonymous
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Telefonica tooooo Busy to have EMPLOYEE available on CHAT???????

 

Ohhhhh soooooooooo POOR.

Message 5 of 14
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Anonymous
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@Anonymous wrote:

Telefonica tooooo Busy to have EMPLOYEE available on CHAT???????

 

Ohhhhh soooooooooo POOR.


They are all too busy with this iPhone pre order madness 

Message 6 of 14
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MI5
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Well it is iPhone pre order launch day.
Prob not the best day to be calling.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 14
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Anonymous
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Still Poor...

 

Masive profits and know employees available. Cant even contact Telefonica..

Message 8 of 14
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Anonymous
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massive

Message 9 of 14
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MI5
Level 94: Supreme
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no
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 14
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