Credit Rating - Mortgage!!

Andyb5140 · ‎19-02-2021

Hi all,

I hope everyone is keeping safe and well.

I am having a problem that by the looks of it plenty in the past have had.

I am trying to get a mortgage sorted but O2 have placed a default on my credit score.

Need this sorted asap any help would be much appreciated.

Thank you,

Andy

MI5 · ‎19-02-2021

@Andyb5140

You need to email Credit file referrals:

creditfilereferrals@telefonica.com

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎19-02-2021

@Andyb5140 You need to contact the Credit File Referrals Team. Unfortunately, this is not a speedy process.

creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I DO NOT WORK FOR O2

Andyb5140 · ‎19-02-2021

Hi guys,

Already done. Also been on the phone on numerous occasions.

Thanks for your help anyway

MI5 · ‎19-02-2021

@Andyb5140

You're looking at around 10 working days for a response to your email, depending on current workload and restrictions bought about by Covid working practices.

If you also send a private message to @Martin-O2 he may be able to get you looked at sooner.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Andyb5140 · ‎19-02-2021

@MI5 will do, thank you.

Andy

O2

Credit Rating - Mortgage!!

upfront payment reservation

Money

Boostbox

amazon account still controlled by o2

Huawei