Charging me for extras I have cancelled

[Dis]

I have cancelled disney plus In time to stop it from charging me when  the free period ends and yet i have received a bill charging me for it.  As it is impossible to contact you I will be charging you 80 GBP for every hour I spend trying to contact you, including waiting on hold. 

[madasaf1sh]

@Dis 

We are charging you £100 for every word we type in reply to your incompetence in not been able to find a contact number or via Social Media as it is not impossible to contact o2. 

Have you cancelled it before your billing date? And all the ways to contact o2 are here Guide: How to find help & contact O2 

[jonsie · Accepted solution]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

.....and the best of luck trying to charge O2 £80+ 

[Dis]

It's nice of you to back up the corporations who have no respect for their customers. Maybe they'll give you a branded water bottle one day. When I cancel an extra a month in advance and then find im being charged for it anyway  I should be able to press less than three links to get in touch with a real person. 

[Dis]

Thanks for the numbers

[madasaf1sh]

edited as no patience for prats and idiots today

[Dis]

Calling me a numptie when you're the one doing unpaid admin on a lovely summers day for a multi billion pound corporation.