on 20-11-2025 04:49
I have a plan which I included Disney + and now I pay monthly fee which is added onto my phone bill. I have just upgraded and was wanting to use the 6 month extra for Disney + but it’s not allowing me select this extra as it’s active. If I cancel the extra will it then allow me to use my 6 month free extra for Disney +
on 20-11-2025 08:22
Yes, you need to cancel the current subscription.
Guide: Adding and removing O2 Extras
on 20-11-2025 09:50
Thank you for posting this, I was having exactly the same problem, now it’s showing 