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Can't send texts to competitions

My phone won't let me send texts to any number where there will be a charge. Like a radio station or tv competition line. How do i change the settings?
Posts: 117,712
Topics: 576
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Registered: ‎04-04-2012

Re: Can't send texts to competitions

[ Edited ]

You'll need to have the premium bar removed if you are on contract or top up with credit if you are PAYG.
Call customer service if on contract http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)