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Can i keep my number on a pay as you go sim if i switch from a big bundle

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Anonymous
Not applicable

on ‎05-12-2017 19:42

on ‎05-12-2017 19:42

Hello, i have the £10 big bundle tarrif at the moment however it has been brought to my attention that in the pay as you go sim you receive substantially more data therefore i would like to switch. However it does not make it clear whether or not i can keep my current number of i change to the £10 pay as you go sim. Please can you answer my query. I look forward to hearing your response.

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MI5
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In response to jonsie
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on ‎05-12-2017 19:51

on ‎05-12-2017 19:51

If you just wish to switch tariff, login to your MyO2 and go to tariff details to change.
There's no need to change sims and your tariff will change at your next anniversary date.
http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
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on ‎05-12-2017 19:46

on ‎05-12-2017 19:46

Yes you can, see here

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
  • 151933 Posts
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Registered:

on ‎05-12-2017 19:51

on ‎05-12-2017 19:51

If you just wish to switch tariff, login to your MyO2 and go to tariff details to change.
There's no need to change sims and your tariff will change at your next anniversary date.
http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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