Can I upgrade on my tariff today on line

[Anonymous]

Sorry I need phone upgrade on my tariff 

[Cleoriff Level 94: Supreme · Accepted solution]

Hi @Anonymous You can upgrade via My O2 http://www.o2.co.uk/myo2

Or by contacting customer services  http://www.o2.co.uk/contactus

Further info here http://www.o2.co.uk/help/pay-monthly/upgrading-your-device (if pay monthly..

[Bambino]

This is a customer to customer forum. You should speak to customer service. http://www.o2.co.uk/contactus

I believe you can see if you are eligible for an upgrade in your My O2 page.

Edit: Snap @Cleoriff

[jonsie Level 94: Supreme]

You might save a lot of time and sress by going to your nearest O2 store.

[Anonymous]

Forget ordering online, go Instore as you will most likely walk out with your choice of phone within 10 minutes 

[Curr946 Level 26: Upbeat]

IIRC O2 don't sell phones on historic tariffs, you need to sign up for a refresh tariff. Someone correct me if I'm wrong.

[Anonymous]

@Anonymous you would lose your old tariff & be moved on to a Refresh plan which is standard o2 practice for the past few years 

[jonsie Level 94: Supreme]

Legacy tariffs are gone if you upgrade. The only way to keep that tariff is to buy a phone outright and simple swap. Even legacy tariffs are now subject to change ie the unlimited data tariff is now subject to a FUP of 4GB. 

[Cleoriff Level 94: Supreme]

I suppose unless @Anonymous comes back we will have no idea what they wanted. The original post was quite ambiguous really....

[MI5 Level 94: Supreme]

Doesn't really matter - all the info has been posted and then some.