Booster need for 4g in Berkshire

[Anonymous]

Only a few miles off the m4, and on a hill, but still no decent 4g reception. Have 3G booster boxes on chimney. Switched to latest iPhone in the hope that this would improve, but reception is still nowhere near good enough (2 rather than 5 bars) Now need 4g booster. Any recommendations - quite happy to pay, just need good 5 bar every hour of the day reception!

[Anonymous · Accepted solution]

This is what O2 business customers are using. Not sure how much it will cost you but I've been told around 250.00. Not meant to be used on consumer tariffs so O2 will not provide it and if it doesn't work then you are on your own. Hope this helps

[MI5]

You need a business number to register to the device, so it won't work unless you have a business contract as I said in first reply.

[Anonymous]

I understand @Anonymous that contract customers and business customers have access to Tugo now.

One question I've never had the full answer to is 'Why can't a contract customer have one of these Boost Boxes if they are willing to pay' ?

[Anonymous]

Not necessarily @MI5 but you would still need O2's permission to do it as it needs to be activated by us as these need to be provisioned on the Network , if not they would be deemed illegal and then the illegal action that you mentioned comes into place.

[MI5]

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@Anonymous wrote:

Not necessarily @MI5 but you would still need O2's permission to do it as it needs to be activated by us as these need to be provisioned on the Network , if not they would be deemed illegal and then the illegal action that you mentioned comes into place.

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So are you saying that O2 would activate a boost box on a consumer tariff if asked?

[Anonymous]

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@Anonymous wrote:
I understand @Anonymous that contract customers and business customers have access to Tugo now.

One question I've never had the full answer to is 'Why can't a contract customer have one of these Boost Boxes if they are willing to pay' ?

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Because it's a service that should only be on business, as it put's a lot of strain on the network. Also they way they are technically set up only works on business systems, so for a consumer tariff to be authorized to use it they would need a very good reason.

[Anonymous]

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@MI5 wrote:

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@Anonymous wrote:

Not necessarily @MI5 but you would still need O2's permission to do it as it needs to be activated by us as these need to be provisioned on the Network , if not they would be deemed illegal and then the illegal action that you mentioned comes into place.

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So are you saying that O2 would activate a boost box on a consumer tariff if asked?

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It wouldn't be easy, you would need a very good reason....but it can be done.

[MI5]

That's interesting and not mentioned anywhere on the O2 website....
What kind of reason would be good enough....?

[Anonymous]

I could tell you @MI5 but then I would have to  KILL YOU!!!:smileywink:

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:
I understand @Anonymous that contract customers and business customers have access to Tugo now.

One question I've never had the full answer to is 'Why can't a contract customer have one of these Boost Boxes if they are willing to pay' ?

---

Because it's a service that should only be on business, as it put's a lot of strain on the network. Also they way they are technically set up only works on business systems, so for a consumer tariff to be authorized to use it they would need a very good reason.

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Thank you for your explanation. 

Much appreciated.