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Beyonce O2 Priority Tikets

Anonymous
Not applicable

Hi !

Been waiting since 9AM on the Waiting room to get tickets and the system is very slow.

Just scared that the same problem as the one raised earlier with Michael Buble will bounce back.


Does anyone experience the same problem here ?

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Liquid
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Agreed if you want to crash the website more efficiently in future let me know and ill point you in the right direction.

Website can barely cope with all the people logging in let alone the(fill as you wish) people using multiple sessions then getting angry about not getting anywhere.

I don't mean to be rude I really don't but please guys get a clue:(
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 81 of 134
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Anonymous
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I am back, I can not stand this anymore. 

Lets look at the basic facts for all the ignorant 'I will be cancelling my contract bridgage'. O2 offers this as a benefit to there millions of customers. This leads me on to the numbers game nicely, which is that there are only a limited number of tickets availabe. 

Lets say there are 500k tickets available across certain dates and there was 500k of fans wanting those tickets ( I am 100% certain that number of fans was at least double that) All those fans log on at the same time (500k to show the theory) and on average open two browser windows trying to get tickets. That means that 1 million attempts are being made for 500k of tickets. 

Now lets refresh the thread and say I doubt 500k of tickets were for sale and I suspect there was more than 500k of fans trying to get those tickets added to that the stupidity of people having more than one browser open in its multiple formats means that there was probably 2-5 million browsers which to the ticket end means 2-5 million customers wanting tickets for less than 500k of actual tickets. 

Also for the customers complaining about taking there business else where, you are aware the more pages you have open the slower your connection will become so you probably added to the fact you to not get through for the tickets. 

One last thing, when you join Vodafone, T-mobile etc etc how will you come by these early released tickets.............. Good luck on hold with the ticket companies or online with Ticketmaster. 

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MI5
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Great to see you back mate - This thread is gonna get a lot more interesting now slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Ok, entered waiting room bang on 9am......still waiting to even be offered tickets.  Shall I just go to work now?  dont want to waste another two hrs like yesterday

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MI5
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@Anonymous wrote:

Ok, entered waiting room bang on 9am......still waiting to even be offered tickets.  Shall I just go to work now?  dont want to waste another two hrs like yesterday


Blame all those with 5+ browsers open !!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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I wouldnt even know how to open 5 browsers!!!! lol

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MI5
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Unfortunately it's the people like you that try to play by the rules that suffer 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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adamtemp64
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JUst found this in the t&c

 

• O2 or Ticketweb and TicketMaster reasonably believe that the purpose of the purchase is to enable commercial re-sale of the tickets.

 http://www.o2.co.uk/termsandconditions/other-products-and-services/priority-ticket-offers

O2 should get all the real names of the ebay sellers from ebay and have all tickets sold to those people returned and those people excluded from either priority or being o2 customers.

 

O2 has a clause to do it perhaps leonard can pass this on and get the team to contact ebay and all the other ticket outlets with them

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Anonymous
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Seems like it unfortunately.....I mean surely I should have been offered something by now? Is it not first come first served in the waiting room??????

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Anonymous
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You're missing the point. Never mind

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