Apple airpods

[Community1]

Does O2 send an email when you have purchased the airpods online and how can you know if the order has been processed

[MI5]

@Community1 

Yes, you'll get an email confirming your order and another when it's dispatched.

Check your spam too.....

There's not usually any tracking details for accessories, but if you do get some. how to track here http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

[Marjo]

Hi there @Community1 , hope you had a nice weekend!

I hope everything goes well with your order and you got all the information you needed. Don't hesitate to pop back in to ask if you have any additional questions at any point.

Cheers for the advice above @MI5 !

[Community1]

Hey, thanks for the reply , thats really weird , I didn’t get any email confirming the order but I had paid for it

[MI5 · Accepted solution]

@Community1 

Did you check your spam too?

They may be out of stock, but a call to O2 should confirm Guide: How to find help & contact O2