Re: 5G coverage checker

NC201 · ‎18-07-2022

Is it just me or is the 5G coverage overlay on the main coverage webpage not working for anybody? When I put a postcode of known 5G coverage it says none exists. I tried central Manchester for example and got the same result! All the other technologies show coverage as you would expect but nothing for 5G? Thought I'd raise this as may have gone un noticed by the back office staff who manage it.

MI5 · ‎18-07-2022

@NC201

Working OK for me.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎18-07-2022

Working for me as well @NC201

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

NC201 · ‎18-07-2022

Thanks folks for the reply. Interestingly on a PC it seems to display something but only shows very patchy outdoor coverage. I tried Camden, Central London as an example, as this should have blanket 5G and get the same result above.

MI5 · ‎18-07-2022

I'm not suggesting it is correct @NC201

It may take a while to update or may be limited to strength of coverage, as it is still being rolled out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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