Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! 22888 premium text - has anyone managed to stop this? If so, how?

I've had over £30 charged from this number. Has anyone tried and managed to stop these texts? They cost £1.25 each time. Help! Apparently it's from Tap2Bill. Did anyone manage to get a refund from O2 for these messages?

Resolved! Your post has been changed because invalid HTML was found in the message body. The invalid HTML has

Trying to reply to my spam post to thank @MI5 and get what i wrote in subject

Using phone in Morocco

Any idea why my o2 network has stopped working when in Morocco?

Resolved! O2 customer service

Is there a phone number you can actually call to speak to someone instead of 100 questions through ap??

Resolved! How to link my ported number to my O2 account

Hi,I ported my phone number from Lebara to O2 but my online O2 account is still linked to the phone number that came with the sim card. How to fix this as I need to top up my account?

Resolved! Return item

I have ordered the wrong item and would like to return it and order the correct item

Resolved! Porting Date?

Hello, I am changing tariffs from BT to o2. The process is under way and my sim arrived today but I am just messaging to ask when my porting date is? Thanks

Resolved! Prison Time

Hi, I have a friend in prison. He was sentenced to a year in prison and his phone was taken by authorities last September for the duration of his imprisonment. He tries to find out how long his phone will remain active without making or receiving any...

Resolved! Samsung Freestyle

I ordered my Samsung Freestyle on the 1st of March. It arrived today but it's too late to claim the free case that was advertised

Resolved! Roaming SMS OTP Messages to coming through -

Hi Guys I am roaming in a zone 2, I have rest my phone turned it on and off ? But still not receiving any OTP messages. I have been held up in the South African call Centre for over 3 hours today and they could not help me. What options and suggestio...

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