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How do I cancel my contract?!

Frasmotic_Pony
Level 1: Joiner
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Hi,

I've moved to the Isle of Man, where there is no O2 coverage, so I'd like to cancel my contract. I no longer possess my SIM card, and can't sign into my MyO2 account because I can't receive the code.

 

I used to be on Virgin Mobile, and was under the impression that I'd already cancelled with them. I see I'm still being billed, however, and I'd rather not continue paying for nothing in return.

 

Thanks.

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MI5
Level 94: Supreme
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Registered:

@Frasmotic_Pony 

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149547 Posts
  • 641 Topics
  • 28499 Solutions
Registered:

@Frasmotic_Pony 

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Frasmotic_Pony
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Thank you for that; I managed to cancel my contract using the phone number you provided. O2's website was driving me nuts, trying to find what I needed. So, I'm all sorted now!

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MI5
Level 94: Supreme
  • 149547 Posts
  • 641 Topics
  • 28499 Solutions
Registered:

You're welcome @Frasmotic_Pony 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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