uninstall downloaded app

[Jenny105]

Having discovered that my new ASUS vivobook laptop (with Win 10 ) no longer plays DVDs I looked around for help.  A site I thought was trustworthy gave 5K as a good App to use in conjunction with the external DVD drive Id bought. 

•  Its large
• sends pop ups
• wont uninstall - the info says the item is in use

Any suggestions as to uninstalling it, and if there is a free trustworthy one to use or is payment best?

Thanks

[MI5 · Accepted solution]

@Jenny105 

To uninstall the programme you need to stop it first. 

Ctrl-alt-del and choose the “services” tab. 

Find it in the list and click on it, then end at the bottom of the screen. 

You should then be able to uninstall it through add and remove programmes. 

I always use Power DVD or VLC player. 

[Jenny105]

Hi and thanks. This sounds a good plan . A quik look showed that the item is listed under a different , obvious name . I'll research it later and let you know that its done.... Isnt it amazing just how many things are running at once !!!!!! App this, local services that. Errors of judgement always occur when under stress don't they

[Jenny105]

Brill M.  I used the task manager to illicit a STOP  and uninstalled the 5Kplayer.

Ive installed VLC  and DVD and Audio Player (very large size). Ive changed the DVD from Tom and Jerry to Marigold Hotel. The drive is now showing onscreen  with name of the video. BUT...... not playing. If i right click Video and Audio show but nothing is playing.  In VLC a box states nothing is showing.      ????

[MI5]

I'd reboot everything first and try again.