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placing an accessory order

jackduncan
Level 1: Joiner
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on ‎22-05-2020 16:40

on ‎22-05-2020 16:40

i placed an order for an accessory through the o2 website, payed for my order then the website crashed i’ve been charged for the item but haven’t yet received any confirmation or anything from o2
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jackduncan
Level 1: Joiner
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on ‎22-05-2020 16:42

on ‎22-05-2020 16:42

please help
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Cleoriff
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on ‎22-05-2020 17:49

on ‎22-05-2020 17:49

@jackduncan 

You need to contact O2. Numerous numbers in this guide Guide: Coronavirus Community Help and Support 

Try the one ending 4005.

Veritas Numquam Perit

Girl in a jacket
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LukasB
Former Staff
In response to Cleoriff
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on ‎27-05-2020 15:51

on ‎27-05-2020 15:51

Hey @jackduncan did this get sorted or are you still having trouble with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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