Solved: Can I refund accessories

Bryan_89 · ‎12-09-2022

Pre ordered the new iPhone 14 Pro. Bought the charger and wire as an extra not realising you get a wire included already. Am I able to refund the wire? If so how do I go about doing it? Or can I cancel the accessory order before delivery due on Friday.

MI5 · ‎12-09-2022

@Bryan_89

Return anything quibble free within 14 days of receipt https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-09-2022

@Bryan_89

Return anything quibble free within 14 days of receipt https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bryan_89 · ‎12-09-2022

Thank you!

MI5 · ‎12-09-2022

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bryan_89 · ‎16-09-2022

Hi just going back on this topic. I can’t see anything about returns and I seem to be going round and round in circles and back to the home page because it keeps saying about going to the contact page every time.

MI5 · ‎16-09-2022

@Bryan_89

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Or call 202 from your O2 phone or any of these numbers Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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