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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 10074 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 385350 Views
  • 4 replies
  • 0 kudos

Resolved! Wi-Fi calling

I would like to unlock Wi-Fi calling I have tried unlocking it but still have not received the message

dreadful connectivity

I have a two-hour commute during which I use my phone constantly. I upgraded to an iPhone 13 Promax in March and now have to reconnect to callers or those I have called up to 30 times to complete a conversation often with maximum signal indicated. Th...

Donovan9 by Level 1: Joiner
  • 847 Views
  • 2 replies
  • 0 kudos

13 pro max no Face ID

Could someone please tell me why I have Face ID on my iPhone but it won’t do anything ?

Chappers1 by Level 1: Joiner
  • 715 Views
  • 2 replies
  • 0 kudos

iPhone unlatching request has been rejected!

Hi Y'all,I've got twice this message while attempting to unlock my Iphone, which is locked with O2.Currently unable to use it on another network or abroad.Who can help?

Thisenn by Level 1: Joiner
  • 2658 Views
  • 10 replies
  • 0 kudos

iPhone 12 feels too hot to touch

Hi I have just upgraded to iPhone 12 it has been getting really hot I’ve already sent one back has anyone else had this problem?

Wendy-12_ by Level 1: Joiner
  • 995 Views
  • 3 replies
  • 0 kudos

Apple Watch O2 plan

Hello, I recently changed phones and disconnected my Apple Watch from my old phone. But my O2 plan doesn’t seem to have carried over when I’ve wiped the old phone and connected to the new. I only receive notifications when I’m on my WiFi at home. Is ...

Resolved! iDate Bolt-On / 4G/Wifi Calling

Hi, I have recently signed up to o2 and noticed visual voicemail wasn't working so did some research and apparently I need to activate the iData bolt-on. Firstly your support says I can do this via MyO2 - this is incorrect. I had to call your support...

vg307 by Level 1: Joiner
  • 1943 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 11 in call volume low

My iPhone 11 has very low in call volume which I struggle to hear despite being on full

Emmacb43 by Level 1: Joiner
  • 2160 Views
  • 3 replies
  • 0 kudos

Iphone 13 is not working with roaming Europe

Is not working roaming in Europe Hey guys, isn't connecting to the network whilst on data roaming with 3G connection in European countries. It works fine in the UK however doesn't connect in Europe and I've tried in 4 different countries so far. I ha...

Ingrid-94 by Level 1: Joiner
  • 2413 Views
  • 2 replies
  • 0 kudos