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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9904 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 384768 Views
  • 4 replies
  • 0 kudos

Resolved! Data

My data doesn’t work in Europe even though it specifically says it should

Resolved! New order

I want to cancel order 

11111 by Level 1: Joiner
  • 601 Views
  • 1 replies
  • 0 kudos

Resolved! £5 credit

I signed up for my o2 account as A new member about 2-4 months ago and I still haven’t receive my £5 credit and it would be really useful right now. Please solve this

sum by Level 1: Joiner
  • 762 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch Series 7 - No data - Error Code: 08

Can anyone help me please, I needed to factory reset my watch last week and after I had done that, I tried to set mobile data back up on my watch. I signed in using my account and it said that it's activating and could take up to 24 hours - it's been...

BWood by Level 1: Joiner
  • 1406 Views
  • 1 replies
  • 0 kudos

Resolved! apple watch esim still being processed since 4th May different story on every contact with O2

Given up all hope of this ever being sorted just can't face another contact with O2 and being given conflicting info this watch was supposed to assist me with mental health issues and make life easier but yours and hours later I just can't face any m...

cla by Level 2: Apprentice
  • 1809 Views
  • 5 replies
  • 0 kudos

Problems activating mobile data on Apple Watch

Hi, I have an Apple Watch SE with cellular data option. But when I follow O2's instructions for setting up cellular plan via my phone it's not working. I'm going via the Watch app on my phone, selecting Set Up Mobile Data, logging into O2, but then w...

HP2022 by Level 1: Joiner
  • 6252 Views
  • 17 replies
  • 0 kudos

Resolved! Insurance Claim

My top speaker does not work i can’t hear anyone when im on a call

Apple Watch won’t connect to Data

Three weeks ago I reset my Apple Watch , and now it connects to my phone but I get error code 04 when I try to connect it to data. I’ve contacted 02 and they haven’t been very helpful to be honest, they once tried to reset the sim?? No luck. They pro...

Anonymous by Not applicable
  • 1235 Views
  • 3 replies
  • 0 kudos

Resolved! Start a return

Start a return.

Evandunn by Level 1: Joiner
  • 752 Views
  • 1 replies
  • 0 kudos