Get Help with Apple Devices

Resolved! 12 Pro Max - Pre order time

What time will preorders open tomorrow?

Resolved! Can’t access account via watch app to set up mobile data after resetting Apple Watch

I have a data plan for my Apple Watch synced to my phone sim, it was working fine until I had to factory reset my Apple Watch. However, when I now come to set up the data plan again via the Apple Watch app, when I enter the details into the o2 page w...

Resolved! Apple watch help

Im wanting to buy an apple watch (pay monthly) for my boyfriend but his phones with vodafone, can i do this seen as im with o2 and its only giving me an option to register my own number?

Resolved! Apple Watch 6 cellular

Hi, I have bought an Apple Watch series 6 with cellular. I am on an o2 £10 big bundle, my watch app is saying o2 does not currently support Apple Watch. Everything I read tells me o2 does support it. How do I make my watch cellular connection work if...

voicemail notifications

Hi, I am not getting notifications that I have a new voicemail in my inbox. I am sure that the voicemail is working correctly, but I dont get told when there is a new one

iPhone 12 pro - battery

Has anyone else noticed that the battery on the iphone12 pro only lasts less that 24 hours after a full charge which I’m doing every night. Any ideas ??

Resolved! Bank details

HiCan I change my bank details on line ?

Resolved! Upgrading

I'm trying to upgrade my iPhone to the new iPhone 12. There is only 1 tariff option which is unlimited texts, minutes and data. It doesnt allow me to lower the data. I'll not need Unlimited data , so there's no point in paying for it. Is everyone els...

New phone set up issue

Received my new iPhone 11 this morning, help it over old phone as per instruction to set up. The new phone says it needed to update software to 4. something.....it’s been updating for 4hrs!!! Now says reconnecting but nothing happening. My old phone ...

Can't receive calls from some numbers

I can receive calls, but not from some numbers. My closest friend usually cannot ring me, though he can text me. Random numbers can also not ring me - inconvenient when it's a delivery driver with a notification or query. I've tried going in to an O2...

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