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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8907 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 379399 Views
  • 4 replies
  • 0 kudos

Resolved! Can't pay O2 iPad bill, it tries to send text but I can't receive it

Hey all, I have an iPad Pro 12.9" and I usually sign into O2 to pay the bill. This time, it asks me to input a code and states it's sent a message to the SIM's phone number that is associated with the iPad. I obviously cannot receive texts on the iPa...

Resolved! Broken phone

Hi I have got my phone stuck inside a recliner sofa and can't get it out so would it be possible to speak to someone about an early upgrade?

Megan300 by Level 1: Joiner
  • 650 Views
  • 1 replies
  • 0 kudos

Resolved! iTunes charge

I got charge for iTunes purchased that didn’t order can someone help plz

Coconut by Level 1: Joiner
  • 748 Views
  • 1 replies
  • 0 kudos

New phone

I’ve just gotten a new phone and the sim doesn’t seem to connect as no number shows up and neither does any signal

Leah9 by Level 1: Joiner
  • 791 Views
  • 3 replies
  • 0 kudos

Resolved! Battery change

Hi According to Apple diagnostics my battery has exceeded its expected life span. Apple tell me that a battery change should be cover by O2 under consumer law. Can you tell me how to proceed. Thank you

AR27 by Level 1: Joiner
  • 949 Views
  • 3 replies
  • 0 kudos

Resolved! Accidental damage

Hi, I have just broken the screen on my phone - I pay accidental damage cover monthly and was wondering what this means / how I go about getting it repaired? Thanks

Alice33 by Level 1: Joiner
  • 773 Views
  • 1 replies
  • 0 kudos

Resolved! Returns

Hi, I received a new iPhone SE today. But I would like to return it. It is not faulty but not to my liking.

Yasmin4 by Level 1: Joiner
  • 927 Views
  • 2 replies
  • 0 kudos

Resolved! Need to enable wifi calling but have no signal

The service is down in my area and I want to enable wi-fi calling but the message in the iPhone setting is contact O2 I cant contact o2 or sign into my account as I have no signal and the account sends security texts, please can someone contact me an...

Second phone

Hi do you offer deals to add a second phone to an existing contract

Melbel by Level 1: Joiner
  • 573 Views
  • 2 replies
  • 0 kudos