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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 4 replies
  • 0 kudos

Resolved! Tarrif

i wanted to change my tariff from 5 to 15 pounds and the amount of 5 is not considered

Apple Watch calls out on cellular with someone else's number!

Strange things with my (second hand) Apple Watch 6 GPS + Cellular... I just took out a new 24 months airtime contract for an iPhone 13 mini with O2, separately bought an Apple Watch 6 GPS + Cellular from Music Magpie, which turned on fine, asking to ...

FIPC by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! How to redeem Apple Music subscription?

Hi all,I recently took out a new contract with o2, and as part of that, I was meant to receive up to six months of Apple Music. This is shown on my receipt as "Get up to six months free Apple Music £0.00".However, I can't find a redemption code. I ha...

IainK by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Sim card stopped working

I upgraded to an iphone 13 pro max and i activated my new sim card and it was working in my phone for all of 3 hours then suddenly it's stopped working. I have no network available nor any data. Why is this?

Resolved! delivey problems

i didin't eceive my ode xxxxxxxxxxxxx,and now when i check with dpd it shows me that my phone it going back to O2, this it a joke o what?

Alina22 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Returns shambles

I returned an iPhone 13 a week ago because it was the wrong colour using O2's prepaid 24 tracked Jiffy bag. However, it still hasn't been delivered and there is no tracking. I contacted Royal Mail and they said that because O2 had paid for the shippi...

Hartfell by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! No Signal

Hi, I just upgraded my phone to an iPhone13. I’ve inserted the SIM but I still get no signal.I’ve restarted my phone and put in on and off aeroplane mode and this doesn’t solve the problem. How do I fix it?

Holly94 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! cancelling a regular apple payment

I have been billed £4.99 for adblock I had with Apple but I no longer have any apple devices, the payment comes from O2, how do I cancel it please?

Resolved! IPad not access mobile data

HI I can't seem to use my I PAD when I don't have a Wi FI connection. Ayy ideas ? Hx

HMx by Level 1: Joiner
  • 1 replies
  • 0 kudos