Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9322 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382746 Views
  • 4 replies
  • 0 kudos

Resolved! Picture messages charges

Why did I get charged for 4 picture messages in my last bill? These were sent via WhatsApp on my Apple phone and I’ve never been charged for this kind of thing before.

AB14 by Level 1: Joiner
  • 690 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

I can got a replacement sim and I put it in the phone you guys gave me, and it’s not working it just saying no service

Gloria2 by Level 1: Joiner
  • 612 Views
  • 1 replies
  • 0 kudos

Resolved! New Device

I am just wondering if there is any faster way to get my new device if i order it ?

Caitlin5 by Level 1: Joiner
  • 592 Views
  • 1 replies
  • 0 kudos

Resolved! No signal at all.

Hi.I wake up this morning and I don’t have signal at all I’m not sure what’s happening.I tried to turn it on and off and it still doesn’t work.My number is could you please check what is the issue. Thank you. [Mod edit: Please do not share personal d...

98 by Level 1: Joiner
  • 960 Views
  • 3 replies
  • 0 kudos

Resolved! Claiming the £100 gift card

Hi all I have had the iPhone 13 and it should come with the £100 gift card how is this sent/claimed

Anthonyb by Level 1: Joiner
  • 4822 Views
  • 1 replies
  • 0 kudos

Fake o2 calls

I've had missed calls almost every day this week from the number 01612 776640. I finally answered it today and it was someone claiming to be from o2, but I'm pretty certain it's a scam - they asked questions about my how much I spend per month and sa...

Anonymous by Not applicable
  • 9234 Views
  • 29 replies
  • 0 kudos

Resolved! AirPod pro case not charging

Hello, my AirPod pro case is no longer charging. I’ve performed a reset but it’s still not charging. I’ve tried different cables but nothing seems to work. They are within their warranty still, should I ask O2 to get them repaired?

Slaurence by Level 1: Joiner
  • 844 Views
  • 2 replies
  • 0 kudos

Resolved! Refund

it’s been a month and I haven’t received the rest of my refund yet!!!!!! Very disappointed

Resolved! Unlocking unused iPhone 5

Hi, I have an iPhone 5 SE which I no longer use (replaced last year by iPhone 13). Will the 5 SE already be unlocked?

barryb by Level 1: Joiner
  • 958 Views
  • 3 replies
  • 0 kudos

Resolved! Data not working

for the last month or so my mobile data has been stocking! I live and work in Cornwall and I need to be using my mobile data while at work as I'm on a boat and collecting data as well as having to use our works booking system for passengers that come...

Jones97 by Level 1: Joiner
  • 659 Views
  • 1 replies
  • 0 kudos