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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 3457 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 339196 Views
  • 4 replies
  • 0 kudos

Resolved! Sim card stopped working

I upgraded to an iphone 13 pro max and i activated my new sim card and it was working in my phone for all of 3 hours then suddenly it's stopped working. I have no network available nor any data. Why is this?

Resolved! delivey problems

i didin't eceive my ode xxxxxxxxxxxxx,and now when i check with dpd it shows me that my phone it going back to O2, this it a joke o what?

Alina22 by Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

Resolved! Returns shambles

I returned an iPhone 13 a week ago because it was the wrong colour using O2's prepaid 24 tracked Jiffy bag. However, it still hasn't been delivered and there is no tracking. I contacted Royal Mail and they said that because O2 had paid for the shippi...

Hartfell by Level 1: Joiner
  • 821 Views
  • 2 replies
  • 0 kudos

Resolved! No Signal

Hi, I just upgraded my phone to an iPhone13. I’ve inserted the SIM but I still get no signal.I’ve restarted my phone and put in on and off aeroplane mode and this doesn’t solve the problem. How do I fix it?

Holly94 by Level 1: Joiner
  • 507 Views
  • 1 replies
  • 0 kudos

Resolved! cancelling a regular apple payment

I have been billed £4.99 for adblock I had with Apple but I no longer have any apple devices, the payment comes from O2, how do I cancel it please?

Resolved! IPad not access mobile data

HI I can't seem to use my I PAD when I don't have a Wi FI connection. Ayy ideas ? Hx

HMx by Level 1: Joiner
  • 1562 Views
  • 1 replies
  • 0 kudos

Resolved! O2 app for iPhone 5

Is it possible to get the O2 app for iPhone 5 ios10 ?

Tryst by Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! Changing number

I got an O2 contract and it’s been over three days and my previous number hasn’t been transferred to current contract. Apparently they are having issues.

Raz123 by Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

Resolved! Returns

I’ve just received my new handset but it’s faulty when making calls can’t hear or be heard. Tried calling 02 13 times and they’ve hung up

tiggz by Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos