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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9761 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383780 Views
  • 4 replies
  • 0 kudos

Resolved! IPhone 12 plus

Is the iPhone 12 plus no longer about now that they have the 13 out now 

Pipstop78 by Level 11: Motivator
  • 792 Views
  • 3 replies
  • 0 kudos

Resolved! Can’t set up new iPhone as don’t know email login

So I have had an iPhone 8 for years I have been having trouble with it for ages and it broke yesterday, I can’t access the phone at all as it won’t turn on but I brought a new phone. The new phone won’t let me transfer my data as the email used for m...

SV13 by Level 1: Joiner
  • 632 Views
  • 1 replies
  • 0 kudos

Problems sending SMS to some contacts

Hi,I've just moved to O2 from VF and am having problems sending Texts to people who are not using iPhones. Any thoughts on what I should check?ThanksOwen..

Owen_K by Level 1: Joiner
  • 698 Views
  • 2 replies
  • 0 kudos

Resolved! Sim card

I got a new phone in february which was the iphone 13 pro max and i got it with 30BG of data, but now the 30BG of data is put down under my sisters name and not mine when it should be. Is there way of fixing this?

Resolved! £100 gift card

Hi does anyone know how long the £100 gift card takes to arrive after upgrade? thanks

Kevin77 by Level 1: Joiner
  • 1755 Views
  • 2 replies
  • 0 kudos

Resolved! spend cap

Hi there I recently order an apple ipad how can i check if it has a spend cap

Resolved! cant get into my phone because of apple id

i lost my phone the other night so i had it blocked, yesterday i bought a new phone but i cant gain access to it because of the 6 diget code that is sent to your number, i dont know what to do?

andy811 by Level 1: Joiner
  • 1297 Views
  • 4 replies
  • 0 kudos

Resolved! Phone trade in

Hi I am thinking about upgrading my phone and seen that o2 are giving customers £150 for their old phone. I have an old iPhone I used for work that I wanted to trade in but since it was from my work the Apple ID was not mine so I am locked out off th...

Gregor1 by Level 1: Joiner
  • 632 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch Cellular Setup

I have a pay monthly SIM only plan with O2 that includes unlimited data. I have just tried to activate my Apple Watch 7 and when I log into O2 it's saying that I need to sign up for 'O2 Sim Only Unlimited data' at £5 per month which will be added to ...