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paying off contract

newt
Level 1: Joiner
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on ‎27-06-2024 11:26

on ‎27-06-2024 11:26

i paid off the remaining 52.67 of my contract whilst ordering my upgrade and after that the screen went just white and the moneys come out my bank but ive got no confirmation of the phone been ordered?

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MI5
Level 94: Supreme
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on ‎27-06-2024 11:51

on ‎27-06-2024 11:51

@newt 

O2 may not have the money. It could still be pending.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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