Solved: how can i end my contract early, without holding o...

Anonymous · ‎21-11-2016

what's the best way to go about ending my contract 2 months early, will i have to pay the last 2 months in full.

MI5 · ‎21-11-2016

Yes, you need to pay up to the end of your contract http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-11-2016

Yes, you need to pay up to the end of your contract http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Wa10 · ‎21-11-2016

Unless you have a Refresh contract, in which case you only need to settle the outstanding device plan and can end your airtime contract early without penalty.

I'm afraid you would need to speak to the retentions guys/gals to be able to action that though.

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.

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how can i end my contract early, without holding on the phone for 45mins

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