call divert

Anonymous · ‎15-05-2016

Hi. I have 02 pay monthly on nokia lumia 950. My husband also has the same. I I receive a call and reject it then the person tries to call again, its ringing on my husbands phone. How can this be.....they dial my number but it rings my husband and I have no diverts in place. Please help lol

MI5 · ‎15-05-2016

Do you share the same Windows log in?
Dial ##002# call just to be sure no diverts are set somewhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-05-2016

We dont share same log in. I have just dialled the number u sent and it must said succeeded???

MI5 · ‎15-05-2016

Try calling your phone again and see if it still does it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Curr946 · ‎16-05-2016

Maybe your voicemail number is set up as his in error

Current Phone: Sony Xperia XZ Premium

MI5 · ‎16-05-2016

Which will have been deleted after dialing ##002#

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎23-05-2016

Hey @Anonymous what was the outcome of your unusual call divert issue? Have you resolved the problem?

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