Other Devices
Ask the community about other devices including BlackBerry and Windows Phone.
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Welcome to the Other Devices board!

Hi everyone, Welcome to the Other Devices board! If you have a device that's not Apple or Android or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account ple...

Martin-O2 by Former Staff
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  • 6 replies
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Unable to connect to WiFi O2 hotspot

I have recently bought a Huawei p20 and I am unable to connect to the O2 WiFi where I work. It is a free hotspot and worked perfectly on my old phone. I can connect through settings but when I open web browser nothing happens. No please register this...

Resolved! Wifi calling on Huawei P20 Pro

I have bad network coverage at home and want to switch to a device which supports wifi calling so that I can make calls at home. On the O2 website the Huawei P20 Pro is not listed as a device supported by O2 for this functionality. However, I've just...

EAWS by Level 1: Joiner
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Charged for receiving texts abroad (out of Europe)?

Hello all,I was recently charged for receving text when I was abroad, out of Europe. I have 2 sims with O2. 1. business contract and 2. pay monthly contract.I enquired at O2 shop, who told me that the only way we do not get charged is to keep our pho...

Malo by Level 1: Joiner
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Missing duo charger

Hello, I purchased the new samsung galaxy watch under the black friday sale. I was expecting to get a free samsung wireless duo charger as part of the offer but I haven't received it. Anyone else had this issue? o2 are difficult to get in contact wit...

Leanne by Level 1: Joiner
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Huawei 5770 mifi

I have a Huawei 5770 that I used with O2 PAYG in the UK. I have now relocated to Portugal, but the unit is locked to O2 so I can't use a local sim. How can I get the unit unlocked ("officially", I'd prefer not to use backstreet processes!)

macliam by Level 1: Joiner
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Resolved! uninstall downloaded app

Having discovered that my new ASUS vivobook laptop (with Win 10 ) no longer plays DVDs I looked around for help. A site I thought was trustworthy gave 5K as a good App to use in conjunction with the external DVD drive Id bought. Its largesends pop up...

Jenny105 by Level 15: Gaining a Reputation
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Resolved! Credit available on PAYG sim in Tracker.

I have put a PAYG sim in a cat tracker. I was able to top it up as a guest on the website, but can't see a way of registering it on my account without removing it from the tracker and temporarily putting it into a phone as th registration process inv...

SamWP by Level 1: Joiner
  • 1923 Views
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Resolved! Unlock my phone

Two years ago I had a contract bought from the carphone warehouse but with o2. my contract is up so i want to keep the phone but use a different sim card with another provider. When I put my new sim card in my phone said this sim is not supported. I ...

Data in Europe

I bought a 5mb PAYG SIM this year to use in my TP Link Mobile router. It worked fine in the UK. However I got to France and it didn't work. I was advised by O2 Customer Services that it wouldn'tr work as I couldn't use it for "tethering" - it's in th...

Caladh by Level 1: Joiner
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  • 9 replies
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