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What does SIM not provisioned mean?

Anonymous
Not applicable

My new blackberry is showing SIM not provisioned:2. What does this mean? I was told the sim would be registered, as its a replacement for a lost phone. Thank you 

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sheepdog
Level 26: Upbeat
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It means that your account hasn't been set up with BIS. Give CS a call to get it sorted. I presume you previously had a BB and not another data enabled phone? If not then get them to swap the data part to a BB and you should be fine.

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sheepdog
Level 26: Upbeat
  • 3350 Posts
  • 31 Topics
  • 39 Solutions
Registered:

It means that your account hasn't been set up with BIS. Give CS a call to get it sorted. I presume you previously had a BB and not another data enabled phone? If not then get them to swap the data part to a BB and you should be fine.

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Anonymous
Not applicable
Are they open now CS. Yeh had a bb before x
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