Hi,
I am on an O2 plan. I had a LUmia 820. I have inherited an iPhone. I moved the sim to the iphone, spoke to O2, got the plan changed, and asked for an unlock code for the Lumia.
An unlock code arrived this morning. It has instructions to "press# and then press * three times to get a p", etc, and then a 20 digit code, and then press 7 and # again.
That might be fine for Symbian, Android, etc, but doesn't work for Windows phones.
If you try it with no sim at all, you simply don't get a number pad unless you go to telep[hone dial screen, when pressing * does NOT get your a P or a W.
If I put a non-O2 sim in, the ONLY characters available are numbers. It does bring up a password screen, but no facility to enter the PW or any of that stuff. I have tried it with just the 20digit code: it did not work. I am absolutely certain that I got the code right.
I have googled this problem. Vodafone have a long topic about it, and seem to have fixed it, but did not share the solution in the thread, only PM'ing it to Vodafone customers.
I really want to unlock this Lumia, but would be grateful for confirmation that o2 know how to do it, and then a useful walkthrough which does not start "press #" as that means nothing on a windows phone.
I took the LUmia into my local o2 shop today. They were unable to help.
Thanks
