cancel
Showing results for 
Search instead for 
Did you mean: 

Scam

Quinn
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi I have received a text message from an unknown number claiming it was O2 saying that payment wasn't verified and my bundle would be cancelled. It has a link to it which takes you to on 'O2' site, I logged on to my REAL O2 account and there were no money to pay on my account. Please be aware of this scamText

Message 1 of 3
102 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 123831 Posts
  • 611 Topics
  • 20043 Solutions
Registered:

@Quinn 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 3
95 Views
2 REPLIES 2

TallTrees
Level 43: Bright Spark
  • 8289 Posts
  • 77 Topics
  • 203 Solutions
Registered:

Good Morning and Welcome to the o2 Community Forum

There are quite a number of scams out there,

well done never click on unknown links or make any contact with unknown numbers.

Thank you for the information,

Best wishes



HAPPINESS IS BEE SHAPED

Message 2 of 3
96 Views

MI5
Level 94: Supreme
  • 123831 Posts
  • 611 Topics
  • 20043 Solutions
Registered:

@Quinn 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 3
96 Views