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Santander Online Banking

Anonymous
Not applicable

on ‎02-01-2015 21:57

on ‎02-01-2015 21:57

Hi,

Is anyone else experiencing issues accessing Santander Online banking on Windows Phone?

When I try to access this by visiting santander.co.uk, I click Log on and it says "We're having trouble displaying this page". This happens on a Lumia 1520 and 635 on several different WiFi connections as well as on 3G/4G. It works fine when I try on an iPhone or Android.

I've tried clearing the cache on both Windows Phones and have tried four browsers.

Anyone any ideas?!

Thanks
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MI5
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on ‎08-01-2015 09:16

on ‎08-01-2015 09:16

@Anonymous Which WP do you have please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

‎08-01-2015 09:25 - edited ‎08-01-2015 09:28

‎08-01-2015 09:25 - edited ‎08-01-2015 09:28

A Lumia 1020, a Lumia 520 and a Lumia 635. No issues on any of these, I've logged in using an O2 SIM on all three.

 

Also no issues logging in on a Galaxy S5. All is well with Santander. It must be an issue with the OP's phone or data settings.

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Anonymous
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In response to Anonymous

on ‎08-01-2015 09:29

on ‎08-01-2015 09:29

OP, just to confirm, are you going to m.santander.co.uk ?

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MI5
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on ‎08-01-2015 09:36

on ‎08-01-2015 09:36

@Anonymous wrote:

A Lumia 1020, a Lumia 520 and a Lumia 635. No issues on any of these, I've logged in using an O2 SIM on all three.

 

Also no issues logging in on a Galaxy S5. All is well with Santander. It must be an issue with the OP's phone or data settings.

My thoughts too - thanks for confirming phones.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gemz4the1
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on ‎08-01-2015 13:46

on ‎08-01-2015 13:46

Is there not a Santander banking app for a Windows phone?

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Anonymous
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In response to gemz4the1

on ‎09-01-2015 22:12

on ‎09-01-2015 22:12

No, there isn't.
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gemz4the1
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on ‎11-01-2015 10:32

on ‎11-01-2015 10:32

If the Santander website is the only website that you are having trouble accessing and you are access other websites on your phone and you can access the Santander site on other devices then I am afraid I am stumped as to what your problem is.

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