Pac code

[Anonymous]

Hello, I need to get my pac code to my 2 kids phones at O2. One Samsung the other Iphone. It seams a bit trikcy to get? I have alreday bought a new simcard from BT- how do i get my Pac code so they can start using the new provider and i don't have to pay O2 and BT?!!! help! kind regards, Beatrice 

[Anonymous · Accepted solution]

Call CS on 202 for contract. 4445 if payg

[MI5]

Live chat can supply them if contracts too http://www.o2.co.uk/contactus

[Cleoriff]

Hi @Anonymous

Telephoning O2 CS via 202 for contract customers or 4445 for PAYG.

 An alternative is via O2's Online Live Chat Service.  

 http://www.o2.co.uk/mobile/contactus

 Your PAC Code is valid for 30 days from the date O2 gave it to you. 

[jonsie]

It may not be easy with 2 kids but between 8-8.30am is the best time to call.

[Bambino]

@Anonymous Be aware that if they are on contracts, there will be an overlap of charges between the time you give BT your PAC for your kid's phones, depending on how much time is left . Initiating the PAC automatically cancels your O2 contract, but you will pay a pro rata fee for the remainder of the contract. If the sims are Pay & Go you will just lose whatever credit you had with O2.