Same here, I waited over an hour on the online chat to give them a last chance to match a competitor's deal... any competitor, really!
Got offered an even worse deal than the first time, and after telling her that was no good, she proceeded to tell me how O2 was much better because they had better customer service (after the hour wait to get through to her).
Oh well, Three for me. Not the cheapest, but cheaper than O2, and unlimited data (and 4G at no extra charge when it's available) is what matters to me.
