Nokia Lumia 920 Accessing Office Files

[Anonymous]

Recently having problems accessing office docs stored on my phone.

It fmight flash up refreshing screen on the top left of the screen. Looks like its going to open but doesn't.

Recently changed to a 4G Sim.

Any ideas?

[Anonymous]

Hi,

Changing to a 4G sim should not have caused any issues with the phone.

You could try a reset.

Here is a link for a soft reset.

http://wmpoweruser.com/how-to-soft-reset-the-nokia-lumia-920/

Here is a link for a hard reset but please perform a back up first as this procedure typically deletes saved data.

http://www.hard-reset.com/nokia-lumia-920-hard-reset.html

[MI5]

Are you getting a data connection for other applications OK?

[Anonymous]

Yes, could do a reset. I'm having all sorts of email and text problems as well.

I think it's going to be a hard reset but just checking to see if anyone else was having any probs.

[Anonymous]

I'm having al sorts of problems.

Can't sync email. People are texting me and I'm not receiving the messages.

[Anonymous]

Hope this gets resolved for you one way or another.

[Anonymous]

I tried a soft reset, waste of time.

Hard reset I can do through settings, about, reset your phone.

I'll get round to backing up when I have time.

[MI5]

Before you do that just make sure there are no issues in your area.....

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