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No more wireless charging :-(

Anonymous
Not applicable

My Nokia 820 no longer charges via the wireless charging plate.

 

Has this happened to anyone else?

Message 1 of 18
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17 REPLIES 17

Anonymous
Not applicable

Really!

 

Thanks for the tip, will do!

Message 11 of 18
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MI5
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Let us know how you get on.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 18
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Anonymous
Not applicable

O2 online help are saying warranty is 12 months, and I am out by 5 days, so no help from O2.

 

Message 13 of 18
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MI5
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Exactly why I said go to Nokia - O2 have to honour the warranty for the life of the contract anyway so they are giving you a run around.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 18
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MI5
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http://www.nokia.com/gb-en/support/contact/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 18
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MI5
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Clearly states 24 months here http://www.nokia.com/gb-en/support/care-point/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 18
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Anonymous
Not applicable

Nokia state 2 years for phone and 1 year for accessories, so it depends which is actually faulty.

 

The only way is to try it like we've said.

Message 17 of 18
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MI5
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I'd just go to your nearest Nokia care point as linked to above and get them to check it out for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 18 of 18
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