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My O2 app on WM8.1 phone

gomez
Level 1: Joiner
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‎06-10-2020 11:30 - edited ‎06-10-2020 11:31

‎06-10-2020 11:30 - edited ‎06-10-2020 11:31

For a while now I have not been able to use this app to check my data usage etc as it says "No network available ...".  It used to work fine so I assume something changed at O2 Central end.  Was this an intentional decision or an oversight or bug?

 

Actually the loss of function may have coincided with me upgrading to a 4G SIM last December but I can't swear to that.

 

Not a biggy as I can still check on my laptop or tablet and using the Data Sense app although the latter sometimes gets a little out of sync with what O2 have recorded as my usage.

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MI5
Level 94: Supreme
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on ‎06-10-2020 11:34

on ‎06-10-2020 11:34

@gomez 

The MyO2 app is only supported on Apple and Android now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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