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MMS - cant send photo messages!

Anonymous
Not applicable

I have a Nokia Lumia 625.  Generally happy with it but MMS messaging is a problem.  Spent ages on O2 chat with various 'gurus' checking my MMS settings but still got nowhere!  Eberytime I attach a photo and send a text I get a reply saying "Can't send message:Try again".  What a stupid message!  I have tried several times with no luck.  Tried changing my MMS settyings to the ones provided by O2 support.  Still doesn't work!  I did manage to send a photo once when I first got the phone a couple of months ago but no luck since.  Why is sending a photo message such a problem?

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Anonymous
Not applicable

I need help please,

 

My father wanted a basic phone which he could send and receive pictures so on o2 PAYG I purchased him a nokia 215. 

 

I can send MMS pics however when it comes to receiving MMS it says cant download MMS!

 

Does anyone know how I can sort this out. help is much appreciated.

Message 11 of 28
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MI5
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From the main menu go to Messaging... you need to set the O2mms as your MMS access point:
Messaging.
> Messaging
> Settings
> MMS
- Delivery Reports On or Off
- MMS reception - Set to AUTO
- Adverts - ON or Off - OFF
- Access point - O2mms
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 28
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Anonymous
Not applicable

I've tried all of those actions and still says the same: cant download mms

Message 13 of 28
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Cleoriff
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You need to turn Mobile data on?

Veritas Numquam Perit

Girl in a jacket
Message 14 of 28
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Anonymous
Not applicable

this is what i have selected:

 

mobile data connection - on

mobile data - access points - o2 pay and go mms

                    - data roaming - dont roam

Message 15 of 28
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Cleoriff
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Have you got a MMS waiting to be downloaded? if so click on it to download now. 

Veritas Numquam Perit

Girl in a jacket
Message 16 of 28
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Anonymous
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yep whenever i get an mms i click download and after a minute of trying to download a pop up message appears and says "cant download MMS!"

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MI5
Level 94: Supreme
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Your settings will be wrong.
If you can post your settings and from which section we'll take a look.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 18 of 28
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Anonymous
Not applicable

which settings?

 

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MI5
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The settings listed under your mms an.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 20 of 28
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