Lumia 1520 Signal Issues

[Anonymous]

Hi,

For the past few weeks i've been experiencing an exceptionally frustrating problem.

EVERY day when i leave work and come home, my signal is gone. It never comes back so i cannot make phonecalls or send SMS. 

I need to restart my phone to fix this.

Apart from this, i experience no other signal related issues. It doesn't happen in the morning when i leave, only at night when i come home. Could this be some sort of signalling issue in my area? Is it not receiving it properly?

Any advice?

[Bambino]

Many posts concerning signal issues and congestion. Just scroll down the page. Seems to be very common these days.

[Anonymous]

Hi

http://status.o2.co.uk

Madt congestion is playing a big part right now  

Check the service status for any issues   

[MI5]

If your local to home mast is running on reduced power this is a possible scenario - You could just try toggling Airplane mode on/off rather than rebooting phone as it will be quicker until the mast is fixed.

[Anonymous]

Check here too 

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

[Anonymous]

No issues in my area from what those links show.

Surely if this was a load or congestion issue, i wouldn't get the issue once, reboot my phone and never see it again? (until the next day of course) That doesn't sound right.

[Bambino]

You could try swapping your sim, or try your current sim in a different phone to see if that makes any difference.

[MI5]

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@Anonymous wrote:

No issues in my area from what those links show.

Surely if this was a load or congestion issue, i wouldn't get the issue once, reboot my phone and never see it again? That doesn't sound right.

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No you wouldn't hence my reduced power suggestion - Once latched on you're OK but it's not got enough power to automatically activate on changeover from the previous mast used.

[Anonymous]

That makes sense. What would be the best route to contact o2 if it was reduced power? Is this something they would entertain from one user, or would they need a cluster of users in the same area reporting issues?

[Bambino]

No harm in making an individual complaint, but the more users complaining about a specific issue, the better.