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Lumia 1520 Signal Issues

Anonymous
Not applicable

on ‎20-08-2014 17:58

on ‎20-08-2014 17:58

Hi,

 

For the past few weeks i've been experiencing an exceptionally frustrating problem.

 

EVERY day when i leave work and come home, my signal is gone. It never comes back so i cannot make phonecalls or send SMS. 

 

I need to restart my phone to fix this.

 

Apart from this, i experience no other signal related issues. It doesn't happen in the morning when i leave, only at night when i come home. Could this be some sort of signalling issue in my area? Is it not receiving it properly?

 

Any advice?

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MI5
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In response to Bambino
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on ‎20-08-2014 19:16

on ‎20-08-2014 19:16

You can report issues through the My Network app, but I'd have to check if it was available for WP or not....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

‎27-08-2014 16:12 - edited ‎27-08-2014 16:14

‎27-08-2014 16:12 - edited ‎27-08-2014 16:14

Hi @Anonymous are you still having signal issues? or is it working fine now?

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Anonymous
Not applicable

on ‎27-08-2014 17:57

on ‎27-08-2014 17:57

Hi,

Since I reported this I haven't experienced further problems with the signal dropping which is great.

Hopefully it was just a temp issue.

Thanks
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MI5
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In response to Anonymous
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on ‎27-08-2014 18:09

on ‎27-08-2014 18:09

Coincidentally I have had a similar issue since last Friday but it was OK today - I knew nothing had changed on the phone so it had to be a mast issue.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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