Huawei B311 4G Router, PayMonthly Data SIM, but SIM Registering fails
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on 22-11-2021 11:18
Purchased Huawei 4G Router from online, new...
Have opted for £15pcm Data Only SIM, which has arrived...
Put the two together, but SIM fails to register...?
Do I need to activate the SIM with the Router's IMEI or anything?
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on 22-11-2021 11:35
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on 22-11-2021 11:35
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 22-11-2021 11:47
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on 22-11-2021 11:47
Okay, thank you... Shall do...
Didn't think it was my fault!
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on 22-11-2021 14:02
You may need to set the apn in the router control panel to register the O2 signal for data.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 25-11-2021 10:14
Hi, @Merlodsm8. I'm just wondering if you solved this and if so, how, please? I think it would be useful for others with similar queries in the community. Thanks.

