Forgotten password Nokia Lumia 735

on 11-01-2016 12:34
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on 11-01-2016 12:34
Hi, I'm hoping to save my photos before hard reset. It said somewhere if I contact the provider they may be able to do this. Is it possible? Or am I wasting my time?
Thanks
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on 11-01-2016 12:53
The network provider can't help. Did you not back up previously to One Drive?
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on 11-01-2016 12:54
Here's a guide https://support.office.com/en-gb/article/OneDrive-for-Windows-phone-FAQ-6d8496dd-7e1e-44fa-8dc8-b8cf...
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on 11-01-2016 12:59
This link may also help
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on 11-01-2016 13:08
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on 11-01-2016 13:08
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 11-01-2016 13:15
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on 11-01-2016 13:15
I'm wondering if the OP is locked out of the phone if the password has been forgotten?
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on 11-01-2016 13:19
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on 11-01-2016 13:19
If they log into one drive on their PC they can check.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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11-01-2016 13:31 - edited 11-01-2016 13:32
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11-01-2016 13:31 - edited 11-01-2016 13:32
OK I'm with you. I back up on android to one drive but it wasn't by default.
There again I would use the same password for the phone as for the PC ....
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on 11-01-2016 13:32
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on 11-01-2016 13:32
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 11-01-2016 14:40

