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iPhone 8 plus - WiFi keeps disconnecting

MickMackay
Level 1: Joiner
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My other half has an iPhone 8 plus. Over the last week or so it has started to repeatedly disconnect from our WiFi, more often than not comes up with ‘Incorrect password’, even after inputting the correct password.

 

My iPhone has had no issues. Our Sky tv hasn’t had any issues either. 

 

I’ve forgotten the WiFi network, then rejoined, I’ve also done a network reset on the handset, neither has solved the issue.

 

Does anyone have any advice? Cheers 👍🏼

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MI5
Level 94: Supreme
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@MickMackay 

Best bet is to contact Apple for a diagnostic check https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120725 Posts
  • 605 Topics
  • 18184 Solutions
Registered:

@MickMackay 

Best bet is to contact Apple for a diagnostic check https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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