Denim/GDR1 for Nokia Lumia - Update

[Chris_K]

Hi all,

There have many many discussions and comments here on the community about the status of this update. We've also received tweets and Facebook messages - so we know as ever, this is a highly anticipated update that all of you are waiting anxiously to receive. And we can see why - Cortana herself is worthy of an update like this.

We understand waiting for these updates can be frustrating, but with so many Lumia devices out there, it's understandably going to take Microsoft some time to ensure these updates offer a smooth and enjoyable experience for all customers.

15th Jan 2015 Update
Today, we have approved the latest Denim update for the following Lumia models:
520, 620, 625, 720 and 1320

These updates now sit with Microsoft to schedule and launch to customers. Just to ensure you're 100% in the picture here - the testing and approval process for the above devices is now complete on our end. We are in talks with Microsoft to get a more accurate ETA for release and we do still expect this to be this month, but as and when we receive any confirmations or updates i'll be sure to keep everyone updated here.

What about the others?
We understand the frustration if you have a handset other than the 5 mentioned above, but we assure you we'll work as best we can to test and approve other Denim updates as and when they reach us - that is to confirm that we have not yet received updates for any other Lumia (other than those above) to test. Again, i'll keep you updated as and when we receive other updates for testing.

19th Jan 2015 Update
What models are getting the 'full treatment' and which are just OS updates?
For the updates we have approved and sent back to Microsoft so far - that's the 520, 620, 625, 720 and 1320 - these are the newest updates to the Windows Phone operating system. They do not contain the full range of firmware updates such as the camera improvements that Denim is known for.

What updates are you waiting to receive for testing?
Okay... Deep breath! 530, 630, 635, 735, 820, 830, 920, 925, 930, 1020 & 1520

Will those be the full Denim updates?
Mostly yes, with the exception of the 820 & 920 which will receive a similar OS update to the aforementioned models.

When will you get them and when will we get to download it?
We don't currently have any ETA for receiving these from Microsoft but we'll be sure to keep you updated as and when that changes. Once we have approved the updates, we'll send them back to Microsoft to schedule it for release to customers - this typically takes 1-2 weeks after we approve.

Last words
I know waiting for these updates can be frustrating. I'd like to emphasise that we're sorting the testing out as soon as we get updates and sending them back for release - we're absolutely on the ball with these updates and will do everything we can to limit the time it will take for you to receive this, but some of the process is outside our control (eg, the update being scheduled for release to customers) and we'll do all we can to keep you in the loop.

3rd Feb Update
Denim for the 635 and 1520 are out now. Please see below for info relating to the 930 update

We’re trying to get the updates out sooner by streamlining the test and approval process. As a result, we are trusting Microsoft to test the O2 software updates for us and provide the results of the tests for us to approve, rather than us testing it, releasing back, and waiting for it to be pushed. In the case of the Lumia 930, the Cortana issue was missed by Microsoft, so we will be working together to improve the process for future updates.

Microsoft have identified the issue and have fixed it - as a result, the previous 930 update has been put on hold until it's replaced with the fixed update which we hope will go out soon, though no ETA has been provided.

6th Feb Update
Hi all, just a quick update with regards to the fixed 930 update. We've been given the heads up from Microsoft that this is scheduled to start pushing out from 6pm tonight (Friday 6th Feb). If you don't see the update immediately then don't worry - in case their servers are a bit busy, we'd suggest trying again a few hours later should you encounter any issues.

11th Feb Update

Hi everyone, just another update to let you know that the Denim update for the Lumia 925 and 1020 will be going live tonight! I know owners of these devices will be keen to update quickly so please do let us know how you get on.
Other Lumia owners... I know the wait is excruciating but hopefully not long before yours is made live too.

7th March Update

Hi everyone, just wanted to let you know that the Denim update for the Lumia 530 and 735 are now available OTA, and this should conclude all O2 devices now having Denim available to them. I know it's been a frustrating wait for many but we've done all we could to streamline the process and we're pleased the updates are now all readily available.

[Anonymous]

Well Lumia 925 updated itself without any problems overnight.

As they say, there isn't 'Hey Cortana' available - but if this is due to the chipset I can live without that extra

[Anonymous]

I understand the reason why Hey Cortana does not work with the 1020 / 925 but I'm not sure why it could not be made to always listen when the phone is not locked, would it not be possible to do this via the software ? Or is this because the OS does not truly multi-task ?

Also Cortana integration with the apps could do with a boost e.g. you can ask it to find a route to a place in your 'Favourite Places' (stupid title...work is not one of my favourite places !), but it does not seem to work if you ask it to drive to a specific place or postcode

[ianh]

I updated my 1020 last night and all appears well apart from wireless charging. Has anyone else noticed any issues with this on the 1020?  The light on the charging plate came on but strangely it didn't seem to charge the phone.

I'll try it again tonight. Hopefully just a glitch.

[JaGa]

That's interesting - unusually my 1020 wasn't fully charged when I took it off it's charging stand this morning. However, it's been on the wireless charging car holder this morning and is now fully charged - not sure what that's all about, will have to keep an eye on it.

[Toby]

Great to hear some of you are getting Cortana on your 1020s. What are you initial thoughts?

[viridis]

Well my mums cortina had really hard suspension

[Anonymous]

I think the battery drain on the device is worst now some of that will be down to me just using the phone more.

The OS appears to be quicker than before.

Cortana is cool but 'she' doesn't know my birthday or the birthdays of those in my inner circle, which I would have expected to be a basic thing for an assistant whether personal or virtual. The Hey Cortana app option is not available on the 1020 as I discovered earlier, that would have been nice but it is still cool even without it. Cortana is still in beta so can't wait to see what 'she' will develop into. A very powerful assistant indeed I suspect.

[Anonymous]

She is a good singer though

[Anonymous]

Finally managed to get the updated added late last night. Having been on the Developers Preview for a long time I have been playing with Cortana for a while. Very powerful and very handy. Will be looking at Windows 10 soon. Windows Central is running many stories on it and looks to be available soon.

[JaGa]

Cortana is really good, voice recognition is MUCH improved to the point I can call and text people (over bluetooth) in the car with a high degree of success.

Location reminders are also working really well, but I would like to get them a bit quicker - as I arrive rather than just after I arrive.

Adding reminders and appointments to the calendar is also working painlessly which is a real time saver for me.

Have also found weather, driving directions and traffic working well, however a little disapointed to find lower league football teams (UK) are not supported despite being available in Bing/MSN sport app.