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Data Transfer

65omax
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How do I get everything (contacts, texts, photo's etc) from a Microsoft Lumia into an android Nokia 3.1? 

 

The guides on O2 site don't cover Windows phones and I'm having to change from Micro to Nano SIM so nothing saved there. 

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MI5
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Yes it will @jonsie.
As mentioned in the guide I posted above, smartswitch is now compatible many different phones.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Thought so. I used it way back when TTT Windows phones were on trial to everyone. Just wondered why the all the phaffing.....hushed

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65omax
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Tried using microsoft account, doesn't work, 2 hours today speaking to level 2 on live chat, Bluetooth method doesn't work, neither does OneDrive method, tried connecting both phones to laptop and dragging/dropping files from old phone (it only managed to extract empty folders from old phone).

 

It doesn't appear to be humanly possible, formal complaint raised. 

 

 

 

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MI5
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Complaint about what exactly?
Anyone who knows what they are doing would sort this in 5 minutes.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 17
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65omax
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Smartswitch is a no-go, it doesn't see my old phone. 

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65omax
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Complain about the absence of customer support, I don't know how to do it so I ask the supposed experts, my phone provider, they've failed miserably 4 times. 

 

If they can't, who can? 

 

Unfortunately none of the suggestions here has worked either. 

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MI5
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Good luck with the complaint.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 17
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