cancel
Showing results for 
Search instead for 
Did you mean: 

Black screen samsung

Evangeline
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Please help my phone has had a black screen since yesterday. I could hear message coming through and I think I've since turned it off. It won't turn on and beeps when on charge

Message 1 of 4
514 Views
3 REPLIES 3

O2Abigail
O2 Support
O2 Support
  • 42 Posts
  • 0 Topics
  • 3 Solutions
Registered:
I'd say it's probably best you take it into your closest o2 shop to get it sent off for repairs.
signature
Message 2 of 4
511 Views

Cleoriff
  • 122826 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@Evangeline 

I would contact Samsung first, particularly if it's still under warranty.

https://www.samsung.com/uk/support/contact/ 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
502 Views

LukasB
  • 1791 Posts
  • 177 Topics
  • 4 Solutions
Registered:

Hey @Evangeline just checking on you. Did you manage to get this sorted or are you still having trouble with this?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
448 Views