Balance

[Syl1656]

Hi! I have purchased a bolt on of 100min for £3 and it says to see remaining minutes send BALANCE to 20202.

However when I do this...nothing happens at all.

Also they do not appear in my02 app.

Can anyone help, please?

[jonsie]

There is a link somewhere to report pages wrong or broken but as they take no notice of it I won't bother with the link. ...

The information I posted earlier is correct! 

[Anonymous]

ah....but I can get it corrected But I need to know what needs to be corrected first....That's why It's experiment time

[Syl1656]

It does NOT WORK on MY phone.....

[perksie]

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@Syl1656 wrote:
It does NOT WORK on MY phone.....

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Which number are you using?

[Syl1656 · Accepted solution]

OMG..Sorted at last!! Just rang customer service. Seems my bloody predictive text was adding a space after the word..so it wasn't recognising my request. Long wait for call to be answered, but lovely girl solved my problem, thanks. And thanks to everyone on here for trying to help too.

[Cleoriff]

Well thank goodness for that @Syl1656 At last

[perksie]

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@Syl1656 wrote:
OMG..Sorted at last!! Just rang customer service. Seems my bloody predictive text was adding a space after the word..so it wasn't recognising my request. Long wait for call to be answered, but lovely girl solved my problem, thanks. And thanks to everyone on here for trying to help too.

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Glad it's sorted out, it had to be something like that or there would be thousands of posts here.

[jonsie]

Simple in the end then. ...predictive text,  love it or hate it? I hate it with a passion! 

[Cleoriff]

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@jonsie wrote:

Simple in the end then. ...predictive text,  love it or hate it? I hate it with a passion! 

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And me. Never seems to accurately predict what I want to say. My son tells me I live in the dark ages. I reply he should check his texts and FB posts....as I have seen a number of bleep ups coming from his phone...

[jonsie]

Anyone reading some of my late night posts on here will know what I mean. ...