Why does o2 always reward new customers and not existing customers
on 20-11-2016 14:16
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on 20-11-2016 14:16
Why does o2 always reward new customers and not existing customers. IHave been with o2 for years but I never get any rewards or offers like new customers get. Customer loyalty seems to be non existant for existing customers. What about a data bonus or tariff change?
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on 20-11-2016 14:29
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on 20-11-2016 14:46
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on 20-11-2016 14:46
Existing customers can also negotiate a small loyalty discount when renewing contracts too.
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on 20-11-2016 15:08
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on 20-11-2016 15:08
New customers are treated the same as existing customers under their fair deal policy. What should really annoy you is the preferential deals for Apple buyers, be they old or new.
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on 20-11-2016 15:16
Yes there does seem to be better deals for Apple users. I know because with the advantages of Refresh I done it a few times but there also good deals on Samsung devices too but mainly the other manufacturers get missed out by O2
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on 20-11-2016 22:25
I've not noticed any preferential deals on Apple devices?
I'm looking to upgrade my phone though, will need to see whats on offer.
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on 20-11-2016 22:46
If you look through the deals you may find better prices or allowances associated with iPhone deals than other phones.