Re: Rewards

Pipstop78 · ‎17-03-2023

Hi did anyone not get rewards added cause I've still not got mine ty

gmarkj · ‎17-03-2023

It should have gone on by now @Pipstop78 as most of the regulars confirmed it had been applied at the start of March (see @Cleoriff post here )

It normally shows on recent charges if it's not on the latest bill?

Guide: How do I get to the 'Download Bill' page?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Enlli · ‎17-03-2023

Got the backlog beginning of March. Nothing yet from the last lot.

BTW the Guide no longer works for me. Totally different layout (360?)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Breanna · ‎17-03-2023

@Pipstop78 We're following up with the team for these.

Bambino · ‎17-03-2023

Haven't had a penny for months of the measly crumbs they throw us despite several PM's with @Breanna

I DO NOT WORK FOR O2

Pipstop78 · ‎17-03-2023

Thank you Breanna

madasaf1sh · ‎17-03-2023

@Breanna

Still nothing showing on my account...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Breanna · ‎20-03-2023

Nothing showing from the November/December/January bulk rewards or the February rewards @madasaf1sh?

madasaf1sh · ‎20-03-2023

Hi @Breanna

Absolutely nothing at all, I have checked my bill in detail...

The only discount is my Open and Multi Line discounts.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Bambino · ‎20-03-2023

Nothing added to my account either @Breanna

I DO NOT WORK FOR O2