Proof of usage letter - Eoin maginn

[em04]

Hi — I need an urgent Proof of Usage Letter for my stolen device to submit to my travel insurer.

Account details:Full name: Eoin Maginn O2 mobile number: (REMOVED)

Device details:Device: iPhone 15 Pro Max IMEI: (REMOVED) Serial number: (REMOVED)

Request:Please issue a PDF letter confirming:

1. Device make and model.
2. IMEI and serial number (as above).
3. The first date and last date this device connected to the O2 network.
4. Confirmation that the device was active on the O2 network up to the last usage date (for insurance purposes).

This document is required by my insurer to confirm the device’s usage dates and will be used as part of a theft claim. This is not a Subject Access Request — it is a straightforward Proof of Usage letter for insurance. Please email the PDF eoinmaginn04**Personal info** or advise how I can obtain this immediately.

Thanks,

[MI5]

@em04 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook or Instagram https://www.o2.co.uk/abouto2/social-media or give them a call on 202 or 0344 809 0202

See also https://community.o2.co.uk/t5/Discussions-Feedback/FAO-Anyone-needing-Usage-reports-for-insurance-pu...