Had a suspicious phone call from 0800 952 4874

[Anonymous]

Caller with Yorkshire accent sounded like she was calling from a busy call centre - said she was from O2 calling up to find out how I was doing with my mobile service and telling me that she had some special offers for me. Asked if I was the account holder, but I cut her short and asked her "how do I know you are who you say you are?" after which she told me my name - so she knew something - and then she said something that got me suspicious: I thought she said something like "can you tell me your security question - then i can bring your details up on my screen". That didn't sound right so I challenged her again: "how do I know you are who you say you are" - and she said "I'm bringing your details up on my screen" - and put me on hold. It then went quiet for 10 seconds and then she cut back in with the background noise, but then cut out again - and during this second period of silence that I hung up.

20 seconds later I get a text message from O2 saying "Here is your code: 123456 Please enter this code in the site to continue  registering your O2 account. If you did not authorise this, please contact O2"

So I rang 202 and asked for the fraud and security number. However the number I was given is an 0844 number - does anyone here have a direct line number for them? Because I'm reluctant to call an 0844 number because those numbers are not in the calling plan and I'd have to pay for it.

In any case, has anyone else had strange calls from people claiming to be O2 from 0800 952 4874 ?

[jonsie]

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@Peanut wrote:
How come when I wanted to comment on one of the post here, I clicked the 'Add Comment' button under the post I wanted to comment on, but my comment's ended up under a different post so it looks like it doesn't make sense!! Is it just the way my phone displays it?

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Exactly like that

[Cleoriff]

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@jonsie wrote:

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@Peanut wrote:
How come when I wanted to comment on one of the post here, I clicked the 'Add Comment' button under the post I wanted to comment on, but my comment's ended up under a different post so it looks like it doesn't make sense!! Is it just the way my phone displays it?

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Exactly like that

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And this.....

[Peanut]

Thanks @jonsie and @Cleofiff! Are iPhones different than other types of phones then? I just ask because I was doing what both of you said!! Ah well. I guess it might be easier to use the Mac instead. 😋

[jonsie]

On the phone you need to scroll down and change from mobile version to full web....

[Cleoriff]

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@jonsie wrote:

On the phone you need to scroll down and change from mobile version to full web....

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Yes as @jonsie says...mobile view is very limited. Full view is advised

[Anonymous]

I have just picked up a call from this number. There was a lot of background noise and when I picked up they immediately put the phone down.

[MI5]

Just add it to your blocked list and forget about it.

[Anonymous]

If you call them it says its O2. But when I told the girl I'm going to google the number, she hung up.

[Anonymous]

If you call them it says its O2. But when I told the girl I'm going to google the number, she hung up.

[Anonymous]

If ever I need to call a number that begins 08... I always use an app called weq4u (google it). It just takes the length of the call off your remaining minutes and does not result in any extra charges for these types of call. For those without smartphones you can dial 0333 5432111 and then the number you want when you are connected to the service. There is also an option for weq4u to keep trying if the number is engaged and when it gets through it gives you a ring back.

And, no, I don't work for them but it has saved me a fortune over the years. Just thought I'd share as I have also been receiving these calls (about 3 a day at the moment) and chanced upon this forum.