My PAYG rolling plan has deactivated itself (I am unsure why; I received an email stating this shortly before my monthly plan was due to end). Now, I am trying to reactivate my Rolling plan, but every time I attempt to activate it or click 'Manage Ta...
hello i see an error when I try to change my plan. I contacted support they said they can’t change my rolling plan. Any help getting the error resolved?
I used to have a pay monthly sim contract which used a physical sim card in my phone. 6months ago I changed to pay as you go since I wanted to keep my UK number but no longer required regular use for data and calls/texts. I'm looking at getting a new...
Hi,I've been using charge to mobile to pay for in app things for years, my bill is up to date but suddenly it keep declining and I'm unable to use this at all. Any help please?
Hello,I normally use pay as you go but last month my bundle wouldn’t update due to technical issues (I think), and I called O2. The lady insisted it wouldn’t work so she set up a completely new number for me with pay monthly. I now see the bundle is ...
Just received my bill for the month and noticed I had been charged for Disney+ despite me having auto enrol being turned off after the 6 months free. Is there anyway to fix this? Thank you
Hello, Last summer I received a tranche of 'payment due' letters from various mobile companies. No money left my account.Contacting each of these companies I managed to successfully resolve with Vodaphone and Tesco Mobile and receive formal apology l...
I tried to enable SIM lock but my SIM instanty locked and asked for my PUK code.I looked up my PUK code on MyO2 but after entering that and then setting up a new SIM Pin, it comes up with 'Incorret PIN only x attemts left until SIM locks permenently'...
Someone help me because it’s driving me mad. I have switch up. I have one more 90 days one I can do before the 11 months change starts. I go through to checkout and I get the no more connections allowed error message. I tried last week to do it, call...
