Received my iPhone all well and good, yesterday I received the Switch Up pack that said I need to return an iPhone 16 Pro Max 256GB. The problem is I've never had a 256GB variant, I have the 1TB version, called O2 who confirmed that matches their rec...
I signed up for game pass 14.99 a month ago few days ago. Will the subscription go up because of the price hike? Also is the subscription for 6 months and if it is will I get a new code every month? Also is it still for one month as they changed the ...
Monthly charges on bank statement I pay device plan, My tarrif and then theres always a £15.41 charge every month but not sure what this is it's not insurance as this is broken down in my tarrif can anyone shed some light
When I ordered the iPhone 17 Pro Max, it said upto 3 weeks delivery - this was last Friday. Today the order status changed to upto 2 weeks. My question is, is the updated 2 weeks from the point of order. Or is it from the point of update? Thanks in a...
I have been using this for years and its suddenly stopped working. I had to speak to many people at o2 as they didn’t seem to understand what pay to mobile is. They said there is no restrictions on my account. So I contacted Apple, they said that on ...
Hi everyone,I’m in a bit of a bind and could really use some advice.Yesterday, I broke my phone completely — it’s unusable. I have an O2 eSIM on it, so I can’t receive calls or texts. I ordered a phone upgrade on the O2 website and paid for next-day ...
So I’ve called 202, messages o2 and gone in to both Apple and O2 today trying to connect an o2 Apple Watch cellular plan with my Apple Watch Ultra 2. I’m an existing o2 customer with an iPhone 16 pro max. I bought both the phone and Apple Watch priva...
I have my account on my o2 app with my phone number. I also have another account with my (minor) daughter’s phone on. I cannot access her account as every time I attempt to sign in, it takes me to my original account with my number on. It was origina...
