Yet again, confusing info whenever I phone Customer Services (FIVE times now!) about this. I have an iPhone 16PM and Apple Watch Ultra (these are both owned outright; bought from Apple directly). I have sim-only on the phone (£8/mth) and the watch as...
Hi everyone. Today I pre-ordered the Samsung S25 ULTRA and as part of that deal it said if you reorder this phone now we will send you a voucher code to get the Samsung Galaxy Buds 3 pro for £20. Now my order has gone through successfully and I've be...
I’ve just checked my bill and it says I’ve bought a load of iTunes things over the last few weeks. My Apple account is charged to my debit card, not my 02 bill so why have I suddenly got a £48 bill on my phone bill? Plus as far as I’m aware, I haven’...
Uswitch offering O2 contact that makes most sense for my usage (12 mth, 4GB pm, u'l text, mins @ £6pm). I'd like to move to this O2 contract.Happy with using USwitch for O2 contacts - contract is with O2 and all works wellWould be easier for me (and ...
I bought 2 S25 Ultras from O2 with the promise of the buds 3 pro per device, I have only received one code. Anyone else having the same issue? This is really poor service. I called and warned them I had only received one, a month ago, only to be told...
Hi does any one know how to add more mobile numbers to my o2 account i have mine and my partners on but 2 of my kids had virgin mobile accounts ( in my name) and i dont have these on my o2 account. i would like them all in one place if possible?
I am in the process of swapping one of the 2 sims (my husbands phone) to Giff Gaff. I requested a PAC from husband's handset and then activated Giff Gaff and gave them the PAC code. The changeover will be in 2 days. Is it really as simple as this? Wi...
Hello, I have an Android 14 smartphone, and recently was sent a new replacement SIM card from O2. However, when I go into the Phone app, tap Settings, Calling accounts, and Call Forwarding it shows a message box that says 'Call Settings error Network...
I cannot access the app or use Priority via the website. No codes are sent whichever way I try and log onto the Priority site. I've deleted the app, rebooted my iPhone and re-installed the Priority app but still the same issue. Any help gratefully re...
