Pay Monthly
Get help and support from other community members with your Pay Monthly service.
41654 PostsActivity in Products & Services
samsung cash back deal not showing?
I bought a new Samsung phone and there was a cash back offer with it, however I can not see any where that I can claim this back. Has anyone else been able to make the claim and if so how did you achieve it. Is there a link I am missing, or have you ...
Resolved! SIM swap without the current SIM
I took out a contract for my mate who I've now fallen out with and wanna cut ties.How could I stop his service I'm paying for without asking him to text SWAP to 2202?
Vat invoice
Want vat invoice please
Resolved! O2 Open technical difficulties
I managed to get my O2 Open validated today but the website keeps saying that it's experiencing technical difficulties when I try to add the discount, how do I go about getting the discount added? I have tried on multiple browsers and it's the same r...
Payment.
Hi why can you not take a payment out of the payment I give you at the beginning of the month instead of paying you separate bills only it takes a long time to get through to pay a bill only for a short amount only I pay you monthly and airtime too I...
Mystery SMS "charges when abroad"
According to my Pay Monthly bill this month I've been charged extra for 5 (so far!) SMS messages to the following number while abroad: 07860 019210 I don't recognise the number, I have not sent any SMS while I've been away, and I have no record on my...
Account Error
Hi, I am a virgin customer which is obviously now o2. Every time I try to log in to my o2 it does not let me. I don’t know how I am supposed to view my contract as both o2 and virgin will not let me in my account.
Default
Default from a previous number
Payment
HelloI have received an email stating I need to pay an extra £7.78 when my bills are upto date and now saying they will restrict my access, please help. Thanks
unlock
Why can't i get a code to unlock my samsung phone, without going to the o2 shop that is 20 mile return journey away ? Not very green is it ??The o2 web site indicates it's just a call to 4445 but they can't do it and tell me to "go to the o2 shop "! ...
