Hey there. I have put my new sim into my phone. I have tried to send a text to 20220 with the words SWAP. However the text won't go. My phone says emergency only, I have a full signal. Can you help please. This has been going on for 3 weeks now
Hi people I'm going through a bereavement and I'm suffering harassment from a 'family member' I would like to change my phone number, can I do this online or do I have to order a New Sim?
I have spent 5 hours on the phone with 02, I cancelled my phone a month ago and have been billed 3 times. He said yesterday he can refund me but today I got a text that it is a credit - I have left o2 and specifically said I did not want credit as it...
Need proof of usage for an insurance claim but o2 have gave me a report saying I last used my phone a full week before its last usage, making my insurance claim void. I’m now looking for ways to prove this, I made calls, sent photos, and messages (wh...
Trying to purchase a new phone on the website as I've lost my phone, however it is asking me for a code that will be sent to my phone, which I don't have as it's lost.
Hi , i came back from holiday and because my card frizzed I couldn’t pay the bill i want to ask if thats possible help me to sort it out like i pay in next 4 days the all outstanding balance and during this time please bring back the network and call...
Hello, I have moved to Australia and can’t seem to use my app anymore to view bills or get in touch with o2 to try and cancel my air time bills as I now no longer use the SIM card but keep paying for my device plan
