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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

36642 Posts

Pay As You Go

Get help and support from other community members with Pay As You Go.

6144 Posts

O2 Priority

Ask questions and share your experience with O2 Priority.

1368 Posts

My O2

Get help and support from the community related to My O2.

7577 Posts

Activity in Products & Services

O2 refusing to honour switch-up after wrong order

So very long story short, I went into store to place a preorder on the fold7 1tb, the sales rep messed up and ordered the 512gb he thought the warehouse staff would bump me up for the promotional offer to 1tb. A week later and the wrong phone was del...

Pay as you go sim not recognised

Hi my mum has tried 2 new payg SIM cards in her Nokia and cannot get a signal. Her settings show no number on either sim slot but does if I put my contract sim in it. I have factory reset the phone but it has made no difference and she cannot make an...

Leu by Level 1: Joiner
  • 37 Views
  • 3 replies
  • 0 kudos

VM and O2 link failed!

I have been a member of both O2 and Virgin Media for many years without any issues - so far! Virgin Media recently issued instructions for me to link my VM and O2 websites, which I followed religiously, and after completing the operation I had access...

pineman by Level 1: Joiner
  • 60 Views
  • 5 replies
  • 0 kudos

Resolved! Left O2 Business Broadband and haven't received any replies on where to send the router back to?

Does anyone have any ideas on this? I'm out of contract and left O2 Business Broadband on 25th July - they sent me an email confirming end of service but no reply to my enquiry re final bill and sending the router back; can't speak to them by phone a...

SBB by Level 1: Joiner
  • 69 Views
  • 3 replies
  • 0 kudos

Pizza Express Voucher

I won a blue monday pizza express voucher but I can't seem to find it anywhere. I have checked my emails and app but it doesn't seem to be anywhere is anyone able to check. Thank you.

SammieW by Level 1: Joiner
  • 25 Views
  • 2 replies
  • 0 kudos

5g access bolt on removal?

The same has happend to my daughters sim only plan i got her a newer phone an s25+ instead of her s22+ and she put the sim in 2 days ago and they sent me the exact same thing which is rather confusing as ive not upgraded the sim only i gave her a new...

Frustrated any numbers or emails I can chat to a human at 02

Getting frustrated since virginity took over. Before I used to be able to chat to a human online now it rotates you in a circle. Online or on ringing 202 does anyone have an email for customer services I need to speak to them urgently

Makepeace by Level 1: Joiner
  • 104 Views
  • 8 replies
  • 0 kudos

Order

I have successfully been accepted for new contract. In email it say something about me returning my current device I never said I was returning

Jessica-1 by Level 1: Joiner
  • 36 Views
  • 1 replies
  • 0 kudos

disney plus

i cant seem to download on my disney account with u ?

kerryr21 by Level 1: Joiner
  • 52 Views
  • 1 replies
  • 0 kudos