Just wondering if we have access, or is it pay-monthly only? It's switched on in my area, and my device is on the compatibility list, but not sure I'm getting it. Might need to swap my sim to an R15 one, but don't want to bother if it's not even avai...
Hi,I am wondering how long it takes to get a complaint to O2 acknowledged, or even to get an e-mail receipt about my complaint? The complaint is about the Multisave, and how I had two Virgin Media phone sim’s and phone contracts, which were getting t...
I had mine set to 30 seconds.Since I got VoLTE on my Classic PAYG SIM, Android phone, it has reverted back to the lower default time.The MMI code to change it no longer works. Does anyone know how to alter it?(I'd rather just turn voicemail off, if i...
Hi, I've just got a new phone and a physical SIM. Since getting the new phone, CallerID has not been working. I've seen some other customers have had the same issue, so contacted customer support on chat to try and resolve. Having gone through "troub...
I called O2 on 0344 809 0202 because I was sent an email telling me they were taking payment for my Rolling plan tomorrow that I cancelled. This number was listed on a website as O2's official number which I couldnt find on their website, I tried the...
I have three separate phone accounts all using the same email address. When I log in I can only access my bills for one of them. How do I arrange to link all three from one log in.
I was called by Aerial Direct and was led to believe they were o2. I renewed my o2 contract with them verbally. However, I do not believe I was informed that this would be a business account. I do not own a business and have always held a personal co...
Dear community, for the life of me, I cant figure out how I can move from my current pay as you go bundle to a Monthly rolling plan. Could you please guide me? Clicking the links on the app / website just takes me through an infinite loop of just sho...
Hi, Need some help. I opted for the Amazon Voucher code, but I haven't received it. I have checked my emails (main inbox and junk) but not received anything. Thankfully, the voucher code has not been redeemed. Any help would be appreciated
My online balance is showing at £15.20 I topped up £10 to make it this as need £15 to do the data roll over. After topping up I got a text to say my balance is only £12. How do I know which balance is correct as I risk loosing the roll over
