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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

36900 Posts

Pay As You Go

Get help and support from other community members with Pay As You Go.

6209 Posts

O2 Priority

Ask questions and share your experience with O2 Priority.

1430 Posts

My O2

Get help and support from the community related to My O2.

7657 Posts

Activity in Products & Services

Hi!!

I’m finding the price of a full phone and watch monthly contract extortionate I’m looking to purchase an iPhone from Apple direct and switch my pay monthly phone contract to a pay monthly SIM only, can I still have my watch, and upgrade the watch whe...

Apple Watch

Still I am not able to get voice and data on my Apple Watch 郎 complaints team saying that I can’t get voice and data because I didn’t get the watch from them I’ve never bought an Apple Watch from o2 and had worked perfectly fine previously.. I now ke...

Will_Bob by Level 1: Joiner
  • 25 Views
  • 1 replies
  • 0 kudos

Resolved! Pay As You Go BPI Subscription

It says this when I log into MyO2.I think it just said Pay As You Go before?Does anyone know what the BPI stands for?Thanks

Spindle by Level 3: Thinker
  • 351 Views
  • 7 replies
  • 0 kudos

Cancelled sim but cant see device plan

Hi last month I cancelled the sim part of a galaxy book pro 3 I bought Mar 2023, I can see the monthly data plan I had to take for this device has now been cancelled as of today but now I can not see details of what is left to pay off the galaxy book...

Dino1968 by Level 5: Ponderer
  • 53 Views
  • 3 replies
  • 0 kudos

Upgrading phone

I have upgraded my phone paid the upfront cost had the security check and have the contract email What I don't have is an email telling me when it will be delivered.Where do I go from here?

Sporran10 by Level 1: Joiner
  • 58 Views
  • 3 replies
  • 0 kudos

Resolved! "Bring my number" to wrong sim!

I requested my PAC from previous provider, and thought i requested to transfer my number to my new o2 sim, but when i checked the account this morning, my old number has been attached to my mums line, and her number has gone. Is it fixable that my mu...

Pritu27 by Level 1: Joiner
  • 66 Views
  • 5 replies
  • 0 kudos

Wrong phone number

I am new to 02. I ordered a phone yesterday but I’ve put a wrong digit for my current number. I need to change it so I can get delivery detail I have tried changing it on my 92 app but it’s not letting me

Lea9 by Level 1: Joiner
  • 44 Views
  • 1 replies
  • 0 kudos

Can't receive calls or send MMI codes

I can't receive calls, and when I send a MMI code (e.g. *#10# or ##002#) I get "Connection problem or invalid MMI code."I can send calls, and I can also send/receive texts fine.Using my previous phone also yields the same results. Same with turning o...

PDDobster by Level 1: Joiner
  • 2808 Views
  • 9 replies
  • 0 kudos