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Waitrose Gift Card

Ronan1
Level 2: Apprentice
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Hi,

I won a £100 gift card from Waitrose and the app was telling me that I would get a call from someone or that I should call a number. 

i haven't received any call and tried to call the number 5 times leaving voicemails, but never got an answer.

Would you know how to redeem my reward?

Thank you.

Ronan

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Ronan1
Level 2: Apprentice
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Hi,

I finally got an answer after the 12th call. Hopefully it will be sorted now, I will keep you updated.

Thank you.

View solution in original post

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MI5
Level 94: Supreme
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Registered:

@Ronan1 wrote:

Hi,

I won a £100 gift card from Waitrose and the app was telling me that I would get a call from someone or that I should call a number. 

i haven't received any call and tried to call the number 5 times leaving voicemails, but never got an answer.

Would you know how to redeem my reward?

Thank you.

Ronan


Is this on Priority?

I'll tag community admin for help @Martin-O2 @Marjo @EmilieT

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Ronan1
Level 2: Apprentice
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Hi,

Yes it is from O2 priority.

thank you.

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Ronan1
Level 2: Apprentice
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Registered:

Hi,

I finally got an answer after the 12th call. Hopefully it will be sorted now, I will keep you updated.

Thank you.

Message 4 of 9
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Anonymous
Not applicable

Enoy the vouchers, @Ronan1... 12 calls isnt too bad as it goes, it once took me over 200 calls and it a three week campaign to rescue a number lost in the Vodafone major database switch debacle.

 

Oh and enjoy the free coffee from Waitrose for Waitrose loyalty card holders while it lasts!!

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Martin-O2
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Thanks for the tag @MI5

 

@Ronan1 Please let us know how you get on with this and if you're having any issues let us know and we'll get it sorted for you. 

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Cleoriff
Level 94: Supreme
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@Ronan1 wrote:

Hi,

I finally got an answer after the 12th call. Hopefully it will be sorted now, I will keep you updated.

Thank you.


Great news @Ronan1 Enjoy using your voucher, when you get it. Also welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket
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jonsie
Level 94: Supreme
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EmilieT
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Registered:

That's awesome to hear @Ronan1 smile

 

Can you share with us what the enswer you got was? In case anyone else is in the same situation, your experience will be very helpful!

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